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charset=us-ascii"> <meta name=Generator content="Microsoft Word 12 (filtered medium)"> <style>  </style>  </head> <body lang=EN-US link=blue vlink=purple> <div class=WordSection1> I would like to report an INTERNAL ERROR when running check_openmanage only on this server.<o:p></o:p> It works fine with other servers.<o:p></o:p> Below is the debug result:<o:p></o:p> <o:p> </o:p> C:\Program Files\NSClient++\scripts>check_openmanage.exe -d<o:p></o:p> System: PowerEdge 6800<o:p></o:p> ServiceTag: XXXXX71 OMSA version: 5.5.0<o:p></o:p> BIOS/date: A06 09/02/2008 Plugin version: 3.6.0<o:p></o:p> -----------------------------------------------------------------------------<o:p></o:p> Storage Components<o:p></o:p> =============================================================================<o:p></o:p> STATE | ID | MESSAGE TEXT<o:p></o:p> ---------+----------+--------------------------------------------------------<o:p></o:p> OK | 0 | Controller 0 [PERC 4e/Di] is Ready<o:p></o:p> OK | 0:0:0 | Physical Disk 0:0 [73GB] on ctrl 0 is Online<o:p></o:p> OK | 0:0:1 | Physical Disk 0:1 [73GB] on ctrl 0 is Online<o:p></o:p> OK | 0:1:0 | Physical Disk 1:0 [73GB] on ctrl 0 is Online<o:p></o:p> OK | 0:1:1 | Physical Disk 1:1 [0GB] on ctrl 0 is Ready (Dedicated HS)<o:p></o:p> OK | 0:1:2 | Physical Disk 1:2 [73GB] on ctrl 0 is Online<o:p></o:p> OK | 0:1:3 | Physical Disk 1:3 [146GB] on ctrl 0 is Online<o:p></o:p> OK | 0:1:4 | Physical Disk 1:4 [73GB] on ctrl 0 is Online<o:p></o:p> OK | 0:1:5 | Physical Disk 1:5 [300GB] on ctrl 0 is Online<o:p></o:p> OK | 0:1:8 | Physical Disk 1:8 [300GB] on ctrl 0 is Online<o:p></o:p> OK | 0:1:9 | Physical Disk 1:9 [300GB] on ctrl 0 is Online<o:p></o:p> OK | 0:1:10 | Physical Disk 1:10 [300GB] on ctrl 0 is Online<o:p></o:p> OK | 0:1:11 | Physical Disk 1:11 [300GB] on ctrl 0 is Ready (Global HS)<o:p></o:p> OK | 0:0 | Logical Drive 'Windows Disk 0' [RAID-1, 68.24 GB] is Ready<o:p></o:p> <o:p> </o:p> OK | 0:1 | Logical Drive 'Windows Disk 1' [RAID-10, 136.48 GB] is Ready<o:p></o:p> OK | 0:2 | Logical Drive 'Windows Disk 2' [RAID-10, 558.75 GB] is Ready<o:p></o:p> OK | 0:0 | Cache Battery 0 in controller 0 is Ready<o:p></o:p> OK | 0:0 | Connector 0 [SCSI Channel RAID Mode] on controller 0 is Ready<o:p></o:p> OK | 0:1 | Connector 1 [SCSI Channel RAID Mode] on controller 0 is Ready<o:p></o:p> OK | 0:0 | Enclosure 0:0 [Backplane] on controller 0 is Ready<o:p></o:p> OK | 0:1 | Enclosure 0:1 [Backplane] on controller 0 is Ready<o:p></o:p> -----------------------------------------------------------------------------<o:p></o:p> Chassis Components<o:p></o:p> =============================================================================<o:p></o:p> STATE | ID | MESSAGE TEXT<o:p></o:p> ---------+------+------------------------------------------------------------<o:p></o:p> OK | 0 | Memory module 0 [Mem Card A/DIMM_1A, 1024 MB] is Ok<o:p></o:p> OK | 1 | Memory module 1 [Mem Card A/DIMM_1B, 1024 MB] is Ok<o:p></o:p> OK | 2 | Memory module 2 [Mem Card B/DIMM_1A, 1024 MB] is Ok<o:p></o:p> OK | 3 | Memory module 3 [Mem Card B/DIMM_1B, 1024 MB] is Ok<o:p></o:p> OK | 0 | Chassis fan 0 [BMC FAN 1]: 3525<o:p></o:p> OK | 1 | Chassis fan 1 [BMC FAN 2]: 3525<o:p></o:p> OK | 2 | Chassis fan 2 [BMC FAN 3]: 3525<o:p></o:p> OK | 3 | Chassis fan 3 [BMC FAN 4]: 3450<o:p></o:p> OK | 4 | Chassis fan 4 [BMC FAN 5]: 3525<o:p></o:p> OK | 5 | Chassis fan 5 [BMC FAN 6]: 3525<o:p></o:p> OK | 0 | Power Supply 0 [AC]: Presence Detected<o:p></o:p> OK | 1 | Power Supply 1 [AC]: Presence Detected<o:p></o:p> OK | 2 | Power Supply 2 [VRM]: Presence Detected<o:p></o:p> OK | 3 | Power Supply 3 [VRM]: Presence Detected<o:p></o:p> OK | 4 | Power Supply 4 [VRM]: Presence Detected<o:p></o:p> OK | 0 | Temperature Probe 0 [PROC_1 Temp] reads 34 C (max=120/125)<o:p></o:p> OK | 1 | Temperature Probe 1 [PROC_2 Temp] reads 38 C (max=120/125)<o:p></o:p> OK | 2 | Temperature Probe 2 [BMC Ambient Temp] reads 22 C (min=10/5, max=49/54)<o:p></o:p> OK | 3 | Temperature Probe 3 [BMC Planar Temp] reads 31 C (min=10/5, max=69/74)<o:p></o:p> OK | 0 | Processor 0 [Intel Xeon MP 3.00GHz] is Present<o:p></o:p> OK | 1 | Processor 1 [Intel Xeon MP 3.00GHz] is Present<o:p></o:p> OK | 0 | Voltage sensor 0 [BMC CMOS Battery] is 3.031 V<o:p></o:p> OK | 1 | Voltage sensor 1 [BMC ROMB Battery] is Good<o:p></o:p> OK | 2 | Voltage sensor 2 [BMC VCACHE 1 PG] is Good<o:p></o:p> OK | 3 | Voltage sensor 3 [PROC_1 VCORE] is Good<o:p></o:p> OK | 4 | Voltage sensor 4 [PROC_2 VCORE] is Good<o:p></o:p> OK | 5 | Voltage sensor 5 [BMC PROC VTT PG] is Good<o:p></o:p> OK | 6 | Voltage sensor 6 [BMC 1.5V PG] is Good<o:p></o:p> OK | 7 | Voltage sensor 7 [BMC 1.8V VIDEO PG] is Good<o:p></o:p> OK | 8 | Voltage sensor 8 [BMC 3.3V PG] is Good<o:p></o:p> OK | 9 | Voltage sensor 9 [BMC 1.8V PG] is Good<o:p></o:p> OK | 10 | Voltage sensor 10 [BMC 5V PG] is Good<o:p></o:p> OK | 11 | Voltage sensor 11 [BMC 1.35V PG] is Good<o:p></o:p> OK | 12 | Voltage sensor 12 [BMC AC Current] is Good<o:p></o:p> OK | 0 | Chassis intrusion 0 detection: Ok (Chassis is closed)<o:p></o:p> -----------------------------------------------------------------------------<o:p></o:p> Other messages<o:p></o:p> =============================================================================<o:p></o:p> STATE | MESSAGE TEXT<o:p></o:p> ---------+-------------------------------------------------------------------<o:p></o:p> OK | ESM log health is Ok (less than 80% full)<o:p></o:p> <o:p> </o:p> INTERNAL ERROR: substr outside of string at script/check_openmanage line 1502.<o:p></o:p> INTERNAL ERROR: Use of uninitialized value in lc at script/check_openmanage line<o:p></o:p> 1502.<o:p></o:p> C:\Program Files\NSClient++\scripts><o:p></o:p> <o:p> </o:p> I have run omreports.exe as suggested after reading the messages archive and it ran without any error.<o:p></o:p> Please advise the possible cause.<o:p></o:p> <o:p> </o:p> Thanks.<o:p></o:p> <o:p></o:p> Regards,<o:p></o:p> Benny Somali<o:p></o:p> 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