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Thanks very much for the replies. This is the answer I was looking for with the external commands. After reading my orig posting, I did realize I didnt want to ack it but schedule/reschedule the check. <br><br>Your answers will put me where I need to be.<br><br>Thanks Jim & Joerg<br><br>Happy New Years All<br><br>Steve<br><br>> Date: Wed, 29 Dec 2010 18:10:17 +0100<br>> From: pitchfork@ederdrom.de<br>> To: nagios-users@lists.sourceforge.net<br>> Subject: Re: [Nagios-users] A Question on Console Alerts for a Help Desk<br>> <br>> Jim Avery wrote:<br>> > On 29 December 2010 15:51, steve f<a31modela@hotmail.com> wrote:<br>> ><br>> >> The Help Desk uses a menu to stop& restart services, etc. Is it feasible (<br>> >> realistic ) for the menu command to add a snippet of code to put the nagios<br>> >> check for that service/host in awk mode for say 5 minutes so anyone who<br>> >> sees the alert on the screen would know that its being addressed?<br>> >><br>> >> Is there an easier way to do this?<br>> ><br>> > There isn't an easy way to ack it for 5 minutes, as you can't ack it<br>> > until it's in a hard state. I would instead get your menu script to<br>> > schedule downtime in Nagios for that service for 5 minutes by<br>> > submitting an external command to Nagios. I would say this is a<br>> > feasible and realistic thing to do, yes. But .. I don't know how you<br>> > operate your distributed Nagios setup. So long as only one of your<br>> > Nagios servers is used for the web front-end this should be easy. If<br>> > various people use various of the distributed Nagios servers for their<br>> > web front end it could be a challenge setting up your menu system to<br>> > submit the external command to the right server.<br>> ><br>> > See:<br>> ><br>> > http://nagios.sourceforge.net/docs/3_0/extcommands.html<br>> <br>> Instead of scheduling downtime its also possible reschedule the next service checks to now + 15minutes for example.<br>> <br>> http://old.nagios.org/developerinfo/externalcommands/commandinfo.php?command_id=30<br>> <br>> Joerg<br>> <br>> ------------------------------------------------------------------------------<br>> Learn how Oracle Real Application Clusters (RAC) One Node allows customers<br>> to consolidate database storage, standardize their database environment, and, <br>> should the need arise, upgrade to a full multi-node Oracle RAC database <br>> without downtime or disruption<br>> http://p.sf.net/sfu/oracle-sfdevnl<br>> _______________________________________________<br>> Nagios-users mailing list<br>> Nagios-users@lists.sourceforge.net<br>> https://lists.sourceforge.net/lists/listinfo/nagios-users<br>> ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. <br>> ::: Messages without supporting info will risk being sent to /dev/null<br> </body>
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