<html> <head> <style></style> </head> <body class='hmmessage'> Is it possible to create a unique email notification for a serviceescalation ? I defined my serviceescalation and the contact group and verified after the set number of first_notification, my escalation group got the email notification of the alert. What I want to do, is send a unique email message if its an escalation. In commands.cfg I added the following : # 'service-escalation-by-email' command definition define command{ command_name service-escalation-by-email command_line /usr/bin/printf "%b" "***** Nagios Service Escalation *****\n\nNotification Type: $NOTIFICATIONTYPE$ Escalation\n\nService: $ SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$\nT HIS IS A SERVICE ESCALATION. YOU ARE BEING NOTIFIED BECAUSE THE ALERT HAS NOT BEEN ADDRESSED YET." | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Service Alert Escalation: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$ } Now, I see in the contact definition, there is service_notification_commands where I assume I could define the server-escalation-by-email and get the new email sent to the contact, but that option is not shown in the contact group definition. Can I just add the service_notification_command directive in the group definition?? Thanks, Steve </body> </html>