I have the notifications using a script calling festival. My initial configuration work and festival voice was heard. But I wanted to change it so it would retry 3 times before reporting. This worked. I heard festival for each change it state. max_check_attempts 1 normal_check_interval 2 retry_interval 0 This did *not* work. I never heard festival. max_check_attempts 3 normal_check_interval 2 retry_interval 15s What is wrong with the way I did it? define service{ name generic-service ; The 'name' of this service template active_checks_enabled 1 ; Active service checks are enabled passive_checks_enabled 1 ; Passive service checks are enabled/accepted parallelize_check 1 ; Active service checks should be parallelized (disabling this can lead to major performance problems) obsess_over_service 1 ; We should obsess over this service (if necessary) check_freshness 0 ; Default is to NOT check service 'freshness' event_handler_enabled 1 ; Service event handler is enabled event_handler service-notify flap_detection_enabled 1 ; Flap detection is enabled failure_prediction_enabled 1 ; Failure prediction is enabled process_perf_data 1 ; Process performance data retain_status_information 1 ; Retain status information across program restarts retain_nonstatus_information 1 ; Retain non-status information across program restarts is_volatile 0 ; The service is not volatile check_period 24x7 ; The service can be checked at any time of the day max_check_attempts 3 ; Re-check the service up to 1 times in order to determine its final (hard) state normal_check_interval 2 ; Check the service every 2 minutes under normal conditions retry_interval 15s ; Re-check the service every minute until a hard state can be determined contact_groups festival ; Notifications get sent out to everyone in the 'admins' group notifications_enabled 1 ; Service notifications are enabled notification_options w,u,c,r ; Send notifications about warning, unknown, critical, and recovery events notification_interval 1 ; Re-notify about service problems every hour notification_period 24x7 ; Notifications can be sent out at any time register 0 ; DONT REGISTER THIS DEFINITION - ITS NOT A REAL SERVICE, JUST A TEMPLATE! } Durwin F. De La Rue Management Sciences, Inc. 6022 Constitution Ave. NE Albuquerque, NM 87110 Phone (505) 255-8611 This email message and any attachments are for the sole use of the intended recipient(s) and may contain proprietary and/or confidential information which may be privileged or otherwise protected from disclosure. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient(s), please contact the sender by reply email and destroy the original message and any copies of the message as well as any attachments to the original message.