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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Dear Chad<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-family:Wingdings'><span style='mso-list:Ignore'>Ř<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Have
you recently upgraded Nagios? <o:p></o:p></p>
<p class=MsoNormal>Yes, I am running Core 3.2.3 since Feb 24<sup>th</sup> <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-family:Wingdings'><span style='mso-list:Ignore'>Ř<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>When
did you start noticing that it was missing execution runs? <o:p></o:p></p>
<p class=MsoNormal>I noticed the problem month ago. even with version 3.2.1 -
therefore I made an upgrade to the latest version, to see, if this would fix
the problem.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'><span
style='mso-list:Ignore'>Ř<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Do
you have enough disk space free? <span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>As I said: 91 % free, only 9 % used <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-size:11.0pt;font-family:Wingdings;color:#1F497D'><span
style='mso-list:Ignore'>Ř<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>What
are the permissions of the script set to? <span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal>-rwxr-xr-x 1 nagios nagios 1035 Feb 18 10:17
rshsendsms<o:p></o:p></p>
<p class=MsoNormal>I said, it happens only sometimes. Wrong permissions would
result in a never working situation. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-family:Wingdings'><span style='mso-list:Ignore'>Ř<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Were
they recently changed? <o:p></o:p></p>
<p class=MsoNormal>No. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='font-family:Wingdings'><span style='mso-list:Ignore'>Ř<span
style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>Have
you done any type of software changes with any type of supporting packages
(i.e. Perl) that could have brought up this issue?<o:p></o:p></p>
<p class=MsoNormal>No, this server is running since Jun 2010 unchanged. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>What happens within Nagios between writing the log-file and
executing the script ? Something permits to execute the script, but only
sometimes.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><br>
Kind regards <o:p></o:p></p>
<p class=MsoNormal>Hans<span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Chad Rhyner
[mailto:crhyner@box.net] <br>
<b>Sent:</b> Wednesday, March 09, 2011 6:32 PM<br>
<b>To:</b> Nagios Users List<br>
<b>Cc:</b> MAYER Hans<br>
<b>Subject:</b> Re: [Nagios-users] service notification logged but not done<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>Have you recently upgraded
Nagios? When did you start noticing that it was missing execution
runs? Do you have enough disk space free? What are the permissions
of the script set to? Were they recently changed? Have you done any
type of software changes with any type of supporting packages (i.e. Perl) that
could have brought up this issue?<br>
<br>
Here are some thoughts on where I would start looking. Anything that you
can dig up we can look at more closely to identify a potential cause for this
issue.<br>
<br>
~Chad<o:p></o:p></p>
<div>
<p class=MsoNormal>On Wed, Mar 9, 2011 at 1:29 AM, MAYER Hans <<a
href="mailto:mayer@iiasa.ac.at">mayer@iiasa.ac.at</a>> wrote:<o:p></o:p></p>
<div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>Dear all</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>Using Nagios since a lot of years, I was starting with
one of the first versions of “netsaint”, and more than 25 years of
experience with UNIX, I have now a strange problem I never had before. </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>I am running Nagios Core 3.2.3 on Solaris 10 OS.
Hardware is M3000 with SPARC V9 architecture. </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>My problem is, I see sometimes – not always
– a service notification in the log, but it is not really done. </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>Here an example, the entry in the log</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#0070C0'>[03-09-2011 09:13:25] SERVICE
NOTIFICATION: sms_mayer;amazon;DISK/p14amazon;OK;notify-service-by-sms;DISK OK
- free space: /p14amazon 4531 MB (6% inode=99%):</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>Here is the definition for notify-service-by-sms</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'># 'notify-service-by-sms' command
definition</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'>define command{</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'>
command_name notify-service-by-sms</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'>
command_line $USER1$/rshsendsms $CONTACTPAGER$ \"Info:
$HOSTALIAS$/$SERVICEDESC$ $SERVICEOUTPUT$ \"</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'>
}</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>As you see I execute a command named
“rshsendsms”. And this are the first lines of the shell script:</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'>:</span><span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'># Wed Jan 19 10:12:15 MET 2011 - mayer
initial</span><span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'># Wed Feb 16 10:11:54 MET 2011 - mayer
logging the UID</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'># usage:</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'># rshsendsms 0043664xxxxxxx
'"hello world - how are you "'</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'># info: both types of apostrophes are
important</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'>export PATH LOG NUMBER TEXT ID UID
NOTSENT RUNLOG</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'>PATH=/usr/bin:$PATH</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'>LOG=/var/adm/rshsendsms.log</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'>RUNLOG=/var/adm/rshsendsms_run.log</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'>date '+%y%m%d %H:%M' >> $RUNLOG</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#7030A0'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>The first action I do, I write a log-entry. (91% of
the disk is free) But in this case I cannot find the entry. The last one is
dated with 110309 06:39, where I received a SMS really. I also switched
on the process accounting weeks ago. But there is no entry to be found, that
the shell script was executed. </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>I also switched on the debug facility of
“syslog”. I can find an equivalent entry like in the Nagios log.
But there are no other messages, that something could be wrong. </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>But on other hand I was informed at 06:39 and nothing
was changed in the meantime. This is not the first time this problem happens.
Most of the time notification works fine, but sometimes not. This is of course
a pain as notification is one central functionality of Nagios. </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>Any idea where I can start searching for the error ? </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>Kind regards </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'>Hans</span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt'> </span><o:p></o:p></p>
</div>
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<p class=MsoNormal><br>
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