<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
<HTML>
<HEAD>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7654.12">
<TITLE>Internal Server Error when trying to access Nagios 3 on an Ubuntu 10.04 LTS system</TITLE>
</HEAD>
<BODY>
<!-- Converted from text/rtf format -->

<P><FONT SIZE=2 FACE="Arial">Hi there --</FONT>
</P>

<P><FONT SIZE=2 FACE="Arial">I went through the motions of installing the  Nagios 3.2.0-4ubuntu2.2 package on an Ubuntu 10.04 LTS</FONT>

<BR><FONT SIZE=2 FACE="Arial">32-bit system. The packages shown below were also installed with the core software:</FONT>
</P>

<P>        <A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagcon&version=0%2E0%2E30%2D0ubuntu1"><U><FONT SIZE=2 FACE="Arial">nagcon 0.0.30-0ubuntu1</FONT></U></A>  <FONT SIZE=2 FACE="Arial">                        K-O      console application interfacing to Nagios       </FONT>

<BR><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dimages&version=0%2E5"><U><FONT SIZE=2 FACE="Arial">nagios-images 0.5</FONT></U></A>       <FONT SIZE=2 FACE="Arial">                        K-O      Collection of images and icons for the nagios system    </FONT></P>

<P><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dnrpe%2Dplugin&version=2%2E12%2D4ubuntu1"><U><FONT SIZE=2 FACE="Arial">nagios-nrpe-plugin 2.12-4ubuntu1</FONT></U></A>        <FONT SIZE=2 FACE="Arial">                K-O      Nagios Remote Plugin Executor Plugin    </FONT>

<BR><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dnrpe%2Dserver&version=2%2E12%2D4ubuntu1"><U><FONT SIZE=2 FACE="Arial">nagios-nrpe-server 2.12-4ubuntu1</FONT></U></A>        <FONT SIZE=2 FACE="Arial">                K-O      Nagios Remote Plugin Executor Server    </FONT>

<BR><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dplugins&version=1%2E4%2E14%2D1ubuntu1"><U><FONT SIZE=2 FACE="Arial">nagios-plugins 1.4.14-1ubuntu1</FONT></U></A>  <FONT SIZE=2 FACE="Arial">                K-O      Plugins for the nagios network monitoring and management system         </FONT></P>

<P><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dplugins%2Dbasic&version=1%2E4%2E14%2D1ubuntu1"><U><FONT SIZE=2 FACE="Arial">nagios-plugins-basic 1.4.14-1ubuntu1</FONT></U></A>    <FONT SIZE=2 FACE="Arial">        K-O      Plugins for the nagios network monitoring and management system         </FONT></P>

<P><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dplugins%2Dextra&version=1%2E4%2E14%2D1ubuntu1"><U><FONT SIZE=2 FACE="Arial">nagios-plugins-extra 1.4.14-1ubuntu1</FONT></U></A>    <FONT SIZE=2 FACE="Arial">        K-O      Plugins for the nagios network monitoring and manegement system.        </FONT></P>

<P><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dplugins%2Dstandard&version=1%2E4%2E14%2D1ubuntu1"><U><FONT SIZE=2 FACE="Arial">nagios-plugins-standard 1.4.14-1ubuntu1</FONT></U></A> <FONT SIZE=2 FACE="Arial">        K-O      Plugins for the nagios network monitoring and management system         </FONT></P>

<P><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dsnmp%2Dplugins&version=1%2E1%2E1%2D6"><U><FONT SIZE=2 FACE="Arial">nagios-snmp-plugins 1.1.1-6</FONT></U></A>     <FONT SIZE=2 FACE="Arial">                K-O      SNMP Plugins for nagios         </FONT>

<BR><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dstatd%2Dclient&version=3%2E12%2D1"><U><FONT SIZE=2 FACE="Arial">nagios-statd-client 3.12-1</FONT></U></A>      <FONT SIZE=2 FACE="Arial">                K-O      Nagios client for monitoring remote system information  </FONT></P>

<P><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios%2Dstatd%2Dserver&version=3%2E12%2D1"><U><FONT SIZE=2 FACE="Arial">nagios-statd-server 3.12-1</FONT></U></A>      <FONT SIZE=2 FACE="Arial">                K-O      Nagios server for monitoring remote system information  </FONT></P>

<P><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios3%2Dcgi&version=3%2E2%2E0%2D4ubuntu2%2E2"><U><FONT SIZE=2 FACE="Arial">nagios3-cgi 3.2.0-4ubuntu2.2</FONT></U></A>    <FONT SIZE=2 FACE="Arial">                K-O      cgi files for nagios3   </FONT>

<BR><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios3%2Dcommon&version=3%2E2%2E0%2D4ubuntu2%2E2"><U><FONT SIZE=2 FACE="Arial">nagios3-common 3.2.0-4ubuntu2.2</FONT></U></A> <FONT SIZE=2 FACE="Arial">        K-O      support files for nagios3       </FONT>

<BR><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios3%2Dcore&version=3%2E2%2E0%2D4ubuntu2%2E2"><U><FONT SIZE=2 FACE="Arial">nagios3-core 3.2.0-4ubuntu2.2</FONT></U></A>   <FONT SIZE=2 FACE="Arial">                K-O      A host/service/network monitoring and management system core files      </FONT></P>

<P><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios3%2Ddbg&version=3%2E2%2E0%2D4ubuntu2%2E2"><U><FONT SIZE=2 FACE="Arial">nagios3-dbg 3.2.0-4ubuntu2.2</FONT></U></A>    <FONT SIZE=2 FACE="Arial">                K-O      debugging symbols and debug stuff for nagios3   </FONT>

<BR><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagios3%2Ddoc&version=3%2E2%2E0%2D4ubuntu2%2E2"><U><FONT SIZE=2 FACE="Arial">nagios3-doc 3.2.0-4ubuntu2.2</FONT></U></A>    <FONT SIZE=2 FACE="Arial">                K-O      documentation for nagios3       </FONT>

<BR><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagiosgrapher&version=1%2E7%2E1%2D1"><U><FONT SIZE=2 FACE="Arial">nagiosgrapher 1.7.1-1</FONT></U></A>   <FONT SIZE=2 FACE="Arial">                        K-O      Charting add-on for Nagios      </FONT>

<BR><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nagvis&version=1%2E3%2E1%2D3"><U><FONT SIZE=2 FACE="Arial">nagvis 1.3.1-3</FONT></U></A>  <FONT SIZE=2 FACE="Arial">                                K-O      Visualization addon for Nagios  </FONT>

<BR><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=ndoutils%2Dcommon&version=1%2E4b7%2D11build1"><U><FONT SIZE=2 FACE="Arial">ndoutils-common 1.4b7-11build1</FONT></U></A>  <FONT SIZE=2 FACE="Arial">                K-O      This provides the NDOUtils for Nagios with MySQL support        </FONT></P>

<P><FONT SIZE=2 FACE="Arial">        </FONT><A HREF="https://132.183.12.140:12321/software/edit_pack.cgi?search=nagios&package=nsca&version=2%2E7%2E2"><U><FONT SIZE=2 FACE="Arial">nsca 2.7.2</FONT></U></A>      <FONT SIZE=2 FACE="Arial">                                K-O      Nagios service monitor agent   </FONT>
</P>
<BR>

<P><FONT SIZE=2 FACE="Arial">The server is already configured as a LAMP server with the Apache 2.2.14, and MySQL 5.1.41 applications with the PHP 5.3.2 library. </FONT></P>

<P><FONT SIZE=2 FACE="Arial">When I try to access the web interface of the server, using the URL <ip address>/nagios3, I am confronted with an Internal Server Error</FONT></P>

<P><FONT SIZE=2 FACE="Arial">message. The login user account is the nagios account. What step(s) can I take to be able to access the web interface of the Nagios</FONT></P>

<P><FONT SIZE=2 FACE="Arial">application? Thanks.  </FONT>

<BR><FONT FACE="Arial"> </FONT>
</P>

<font face="monospace"><br>
<br>
The information in this e-mail is intended only for the person to whom it is<br>
addressed. If you believe this e-mail was sent to you in error and the e-mail<br>
contains patient information, please contact the Partners Compliance HelpLine at<br>
http://www.partners.org/complianceline . If the e-mail was sent to you in error<br>
but does not contain patient information, please contact the sender and properly<br>
dispose of the e-mail.</font></BODY>
</HTML>