<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style></style></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1>Hi Travis,<o:p></o:p><o:p> </o:p>Still same problem. Connection refused got ok after some time.<o:p></o:p><o:p> </o:p>If I hash the command for H or any other drive and replace the G drive parameters with H, I get the status correctly for H drive. So issue seems to be with the drive permissions or some other, which is not allowing nsclient to capture the status.<o:p></o:p><o:p> </o:p>Please advice.<o:p></o:p><o:p> </o:p>Regards<o:p></o:p>Ananth.<o:p></o:p><o:p> </o:p><o:p> </o:p><o:p> </o:p><o:p> </o:p><o:p> </o:p><img width=1038 height=180 id="Picture_x0020_1" src="cid:image004.jpg@01CD6590.15BC2440"><o:p></o:p><o:p> </o:p>From: Travis Runyard [mailto:travisrunyard@gmail.com] Sent: Thursday, July 19, 2012 1:13 AM To: Nagios Users List Subject: Re: [Nagios-users] New disk status showing "UNKNOWN"<o:p></o:p><o:p> </o:p>I have never needed to. Connection refused probably means there are other issues you will need to resolve before proceeding forward with the drive checking problem.<o:p></o:p><div>On Wed, Jul 18, 2012 at 5:02 AM, IT.Toonz <<a href="mailto:it.toonz@gmail.com" target="_blank">it.toonz@gmail.com</a>> wrote:<o:p></o:p><div><div>Will update thanks! <o:p></o:p> <o:p></o:p>We did try with NSCP-0.4.0.172-x64 but got “Connection refused” error.<o:p></o:p> <o:p></o:p>Should we enable “Interact with desktop”?<o:p></o:p> <o:p></o:p>Thanks<o:p></o:p>Ananth.<o:p></o:p> <o:p></o:p>From: Travis Runyard [mailto:<a href="mailto:travisrunyard@gmail.com" target="_blank">travisrunyard@gmail.com</a>] Sent: Tuesday, July 17, 2012 11:13 PM To: Nagios Users List Subject: Re: [Nagios-users] New disk status showing "UNKNOWN"<o:p></o:p><div><div> <o:p></o:p>Try installing version .0.3.9 of the NSClient and make sure the service is running as the System user.<o:p></o:p><div> <o:p></o:p></div><div><a href="http://files.nsclient.org/x-0.3.x_STABLE/NSClient%2B%2B-0.3.9-x64.msi" target="_blank">http://files.nsclient.org/x-0.3.x_STABLE/NSClient%2B%2B-0.3.9-x64.msi</a><o:p></o:p></div><div> <o:p></o:p></div><div>-Travis<o:p></o:p><div>On Mon, Jul 16, 2012 at 8:55 PM, IT.Toonz <<a href="mailto:it.toonz@gmail.com" target="_blank">it.toonz@gmail.com</a>> wrote:<o:p></o:p><div><div>Hi, We have been using Nagios 3.2.3 (Fully automated Nagios) for over 2 years now, it is working wonderfully well..... Recently we added a new “G” drive to one of our monitored storage’s and added that drive’s entry in the cfg file but we are getting UNKNOWN status. We restarted the server, restarted Nagios, pre-flight checks are not showing any errors. Command is correct, if we replace the parameters with another drive, like “F”, the “F” drive gets correctly monitored.<o:p></o:p>Server is Windows 2008 64bit R2, NSClient++ - 0.3.8.76 rest of the drives was already monitored. We checked the drive permissions and noticed that creator owner didn't have any permission, so we added that, but still no change.<o:p></o:p> <o:p></o:p>From the nsclient logs…<o:p></o:p>2012-07-17 08:57:43: error:modules\CheckSystem\CheckSystem.cpp:810: Unhandled exception describing PID: 4: Failed to open process: 4: <o:p></o:p>2012-07-17 09:07:43: message:modules\CheckSystem\CheckSystem.cpp:813: Failed to open process: 4:<o:p></o:p> <o:p></o:p><img border=0 width=519 height=552 id="_x0000_i1025" src="cid:image005.jpg@01CD6590.15BC2440"><img border=0 width=366 height=515 id="_x0000_i1026" src="cid:image006.jpg@01CD6590.15BC2440"><img border=0 width=1041 height=186 id="_x0000_i1027" src="cid:image007.jpg@01CD6590.15BC2440"><o:p></o:p> <o:p></o:p>Please advice!<o:p></o:p>anth<o:p></o:p></div></div> ------------------------------------------------------------------------------ Live Security Virtual Conference Exclusive live event will cover all the ways today's security and threat landscape has changed and how IT managers can respond. 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Discussions will include endpoint security, mobile security and the latest in malware threats. <a href="http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/" target="_blank">http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/</a> _______________________________________________ Nagios-users mailing list <a href="mailto:Nagios-users@lists.sourceforge.net">Nagios-users@lists.sourceforge.net</a> <a href="https://lists.sourceforge.net/lists/listinfo/nagios-users" target="_blank">https://lists.sourceforge.net/lists/listinfo/nagios-users</a> ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null<o:p></o:p></div><o:p> </o:p></div></body></html>