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On 14/01/13 14:41, <a class="moz-txt-link-abbreviated" href="mailto:Julian_Grunnell@tdwh.co.uk">Julian_Grunnell@tdwh.co.uk</a> wrote:
<blockquote
cite="mid:OF471E6468.D612D011-ON80257AF3.004FD196-80257AF3.0050AF96@TDWH.co.uk"
type="cite">
<br>
<font face="sans-serif" size="2">Hi - can someone confirm if the
following
scenario regards service escalations is correct?</font>
<br>
<br>
<font face="sans-serif" size="2">I have a service check that
simply performs
a TCP check, if it fails it will email the contact with a
defined notification_interval
of 5mins.</font>
<br>
<br>
<font face="sans-serif" size="2">I also have a serviceescalation
defined
as follows:</font>
<br>
<br>
<font face="sans-serif" size="2">define serviceescalation{</font>
<br>
<font face="sans-serif" size="2"> hostgroup_name
desktopsnahisservers</font>
<br>
<font face="sans-serif" size="2"> service_description
DESKTOP SNA SERVICE TCP 4097</font>
<br>
<font face="sans-serif" size="2"> first_notification
3</font>
<br>
<font face="sans-serif" size="2"> last_notification
0</font>
<br>
<font face="sans-serif" size="2"> notification_interval
5</font>
<br>
<font face="sans-serif" size="2"> contacts
me_at_home</font>
<br>
<font face="sans-serif" size="2"> }</font>
<br>
<br>
<font face="sans-serif" size="2">If the TCP check continues to
fail the
service escalation contact starts to get alerts but the actual
contact
for the defined service doesn't.</font>
<br>
<br>
<font face="sans-serif" size="2">Is this behaviour to be expected?</font>
<br>
<br>
<font face="sans-serif" size="2">As a solution I've simply added
the
defined service contact to also be a contact under the
serviceescalation
section as well.</font>
<br>
<br>
<font face="sans-serif" size="2">I'm running Nagios 3.4.3.</font>
<br>
<br>
<font face="sans-serif" size="2">Thanks - Julian.</font>
<br>
<font face="sans-serif" size="2"><br>
Julian Grunnell | Unix Analyst, Infrastructure | TD Direct
Investing<br>
T: +44 (0) 113 346 2824 | M: +44 (0) 7889 352527</font><br>
</blockquote>
<br>
Escalations are added and expand the capability of notifications ,
when the escalation logics is activated the normal notification
logic is "suspended" and the escalation is the way nagios is
processing the alerts.<br>
<br>
So if after the 3rd alert only the escalation alert is received -
then the logic is working as it should .<br>
<br>
Assaf<br>
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