Manipulation of email notifications

[Tedman Eng]

Replace the "one-liner" notification command with an external script.  This
will let you include any sort of logic you'd like in the script.
Pass the nagios variables to the script as arguments.


define command{
        command_name    notify-by-email
        command_line    alert-email.sh $NOTIFICATIONTYPE$ $SERVICEDESC$
$SERVICEACKCOMMENT$...
}




-----Original Message-----
From: Deborah Martin [mailto:Deborah.Martin at Kognitio.com]
Sent: Wednesday, November 30, 2005 2:04 AM
To: 'nagios-users at lists.sourceforge.net'
Subject: [Nagios-users] Manipulation of email notifications


Hi, 

Is there a way to manipulate the content of an email by type of email
notification ? For example, if I acknowledge a Critical alert with the text
'Under Investigation', I want to include that text in the 
email notification. However, if I receive a recovery notification I don't
need to have the acknowledgement text included. 

I've configured the following in miscommands.cfg 

# 'notify-by-email' command definition
define command{
        command_name    notify-by-email
        command_line    /usr/bin/printf "%b" "***** Nagios
*****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$
\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState:
$SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional
Info:\n\n$SERVICEOUTPUT$\nAcknowledgements: $SERVICEACKCOMMENT$" |
/usr/bin/mail -s "** $NOTIFICATIONTYPE$ alert - $HOSTALIAS$/$SERVICEDESC$ is
$SERVICESTATE$ **" $CONTACTEMAIL$
        }

But I do not want ` \nAcknowledgements: $SERVICEACKCOMMENT$ ` on Recovery
alerts. The alternative would be to have a default value set of N/A which is
overridden with a value if an acknowledgement
has been set but I don't see an easy way to do this either. 

Does anyone have any ideas if it can be done (and how) or that it can't be
done like this ? 

thanks,

deborah 

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