Acknowledgements disappear

[Russell Scibetti]

My guess is that the state of the service (CRITICAL/WARNING/...) has 
changed at some point.  An acknowledgement only applies to a particular 
state of a service.  If you acknowledge a critical service, and then a 
check of that service returns a warning (or vice versa), the 
acknowledgement will go away, regardless of if its persistent.

Russell Scibetti

Ric Moseley wrote:

>Anyone know why acknowledgements keep disappearing on me?  When a
>host/service go down we acknowledge it (persitant) and then sometime
>later it pops backup and then re-emails back out.  The acknowledge
>comment is still there so we delete the comment and then re- acknowledge
>it.  
>
>Thanks.
>
>Ric. 
>
>
>
>
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-- 
Russell Scibetti
Quadrix Solutions, Inc.
http://www.quadrix.com
(732) 235-2335, ext. 7038





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