Contacts/Contact Groups/Paging options

[Subhendu Ghosh]

Have an external config file that store the contact info for on-call.
Modify the notifications command to have it read the config file instead 
of the data in contacts. The key here is not touching the nagios config to 
update on-call info.

On Thu, 25 Aug 2005, Aaron Carr wrote:

> I've been thinking for a little bit now about how to handle on call
> paging easiest in my current environment.
>
> One idea that I just came up with, is to create a contact group called
> "on call" or something similar, then have secondary user accounts for
> pagers, and put the active person on pager in that group (that way,
> their normal account receives email all the time and the pager account
> only receives pages during the designated time periods, etc).
>
> I know it seems a little too involved, but we don't have one
> centralized pager, we have paging functionality on our phones, and the
> on call person needs to be rotated without passing off a piece of
> hardware, and hopefully minimal administrative overhead.
>
> Does anyone else have any strategies for this that have served them
> especially well?
>
> I'd love to hear any useful tips from people who've already done this
> particular method.
>
> Aaron
>
>
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September 19-22, 2005 * San Francisco, CA * Development Lifecycle Practices
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Security * Process Improvement & Measurement * http://www.sqe.com/bsce5sf
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