Contacts/Contact Groups/Paging options

[Marc Powell]

> -----Original Message-----
> From: nagios-users-admin at lists.sourceforge.net [mailto:nagios-users-
> admin at lists.sourceforge.net] On Behalf Of Aaron Carr
> Sent: Thursday, August 25, 2005 9:27 AM
> To: nagios-users at lists.sourceforge.net
> Subject: [Nagios-users] Contacts/Contact Groups/Paging options
> 
> I've been thinking for a little bit now about how to handle on call
> paging easiest in my current environment.
> 
> One idea that I just came up with, is to create a contact group called
> "on call" or something similar, then have secondary user accounts for
> pagers, and put the active person on pager in that group (that way,
> their normal account receives email all the time and the pager account
> only receives pages during the designated time periods, etc).

This is what we did for a long time but for e-mail to blackberrys. We'd
have one person on call each week so I pre-created a years worth of
contact.cfg files and replaced the one nagios was looking at every
Sunday night via cron. It was hands off once it was set up presuming
nobody left, switched weeks, etc. We do it differently now that wouldn't
work with a pager setup.
 
> I'd love to hear any useful tips from people who've already done this
> particular method.

Bear in mind that the notification commands are/can be scripts that do
anything you want. If you store the on-call information in a database or
other more easily managed information store you could always have the
script look there to determine who the lucky pager was and notify
appropriately.

--
Marc


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