Service Alerts and Notifications

[wnorth at verizon.net]

I have setup a few host and HTTP service checks and alerts. When a host goes down I recieve an email, but when the check_http service fails (e.g. the TCP port is shutdown on the web server) I see the service alert in the nagios.log as follows:

[1168038639] EXTERNAL COMMAND: SCHEDULE_FORCED_SVC_CHECK;ebro;Website App Server MS2;1168038636
[1168038644] SERVICE ALERT: ebro;Website App Server MS2;CRITICAL;SOFT;1;Connection refused
[1168038824] SERVICE ALERT: ebro;Website App Server MS2;CRITICAL;SOFT;2;Connection refused
[1168039004] SERVICE ALERT: ebro;Website App Server MS2;CRITICAL;SOFT;3;Connection refused

But I do not recieve an email. The following service is defined:

define service{
        host_name               ebro
        service_description     Website App Server MS2
        check_command           check_http_fitness_app
        max_check_attempts      5
        normal_check_interval   5
        retry_check_interval    3
        check_period            24x7
        contact_groups          jboss-admins
        notification_interval   30
        notification_period     24x7
        notification_options    w,u,c,r,f
}

The following contact is setup for the jboss-admins groups:

define contactgroup{
 contactgroup_name jboss-admins
 alias JBoss Administrators
 members wnorth
}

The following contact is setup for wnorth:
define contact{
        contact_name                    wnorth
        alias                           Wes North
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    w,u,c,r,f
        host_notification_options       d,u,r,f
        service_notification_commands   notify-by-email
        host_notification_commands      host-notify-by-email
        email                           wnorth at verizon.net
}

If I bring a host offline I see the following alert in the nagios.log:

[1168037707] HOST NOTIFICATION: wnorth;ebro;DOWN;host-notify-by-email;CRITICAL - Host Unreachable (10.0.33.8)
[1168037767] HOST ALERT: ebro;UP;HARD;1;PING OK - Packet loss = 0%, RTA = 0.40 ms
[1168037767] HOST NOTIFICATION: wnorth;ebro;UP;host-notify-by-email;PING OK - Packet loss = 0%, RTA = 0.40 ms

But if I bring a web service offline it fails to email me. I don't know why, I have specified everything correctly. Any insight would be much appreciated.

-Wes


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