Service Alerts and Notifications

[Josh Yost]

Hi,
	This is kind of stupid/obvious, but

a) I don't see a HARD service alert in your log snip for the service.
Did it actually get to that state?  Your retry interval is 3 min, so it
would take you 15 min or so to get an alert.

b) If it did get to HARD, what was the cmd it tried to run & is that a
valid cmd?

c) Did you kill all the old processes and restart Nagios w/ the new config?

I don't see anything obvious in your cfgs that wouldn't be working.

- Josh


wnorth at verizon.net wrote:
> I have setup a few host and HTTP service checks and alerts. When a host goes down I recieve an email, but when the check_http service fails (e.g. the TCP port is shutdown on the web server) I see the service alert in the nagios.log as follows:
> 
> [1168038639] EXTERNAL COMMAND: SCHEDULE_FORCED_SVC_CHECK;ebro;Website App Server MS2;1168038636
> [1168038644] SERVICE ALERT: ebro;Website App Server MS2;CRITICAL;SOFT;1;Connection refused
> [1168038824] SERVICE ALERT: ebro;Website App Server MS2;CRITICAL;SOFT;2;Connection refused
> [1168039004] SERVICE ALERT: ebro;Website App Server MS2;CRITICAL;SOFT;3;Connection refused
> 
> But I do not recieve an email. The following service is defined:
> 
> define service{
>         host_name               ebro
>         service_description     Website App Server MS2
>         check_command           check_http_fitness_app
>         max_check_attempts      5
>         normal_check_interval   5
>         retry_check_interval    3
>         check_period            24x7
>         contact_groups          jboss-admins
>         notification_interval   30
>         notification_period     24x7
>         notification_options    w,u,c,r,f
> }
> 
> The following contact is setup for the jboss-admins groups:
> 
> define contactgroup{
>  contactgroup_name jboss-admins
>  alias JBoss Administrators
>  members wnorth
> }
> 
> The following contact is setup for wnorth:
> define contact{
>         contact_name                    wnorth
>         alias                           Wes North
>         service_notification_period     24x7
>         host_notification_period        24x7
>         service_notification_options    w,u,c,r,f
>         host_notification_options       d,u,r,f
>         service_notification_commands   notify-by-email
>         host_notification_commands      host-notify-by-email
>         email                           wnorth at verizon.net
> }
> 
> If I bring a host offline I see the following alert in the nagios.log:
> 
> [1168037707] HOST NOTIFICATION: wnorth;ebro;DOWN;host-notify-by-email;CRITICAL - Host Unreachable (10.0.33.8)
> [1168037767] HOST ALERT: ebro;UP;HARD;1;PING OK - Packet loss = 0%, RTA = 0.40 ms
> [1168037767] HOST NOTIFICATION: wnorth;ebro;UP;host-notify-by-email;PING OK - Packet loss = 0%, RTA = 0.40 ms
> 
> But if I bring a web service offline it fails to email me. I don't know why, I have specified everything correctly. Any insight would be much appreciated.
> 
> -Wes
> 
> 
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