Untraceable service by-email notification

[Fernando Rocha]

Hi Kyle,

Could you please send your host definition?

Probably you have the 'contact_groups' variable at the host definition, and it will be implicitly inherite.

take a look at 'Implied Inheritance' from http://nagios.sourceforge.net/docs/3_0/objectinheritance.html

[]'s
--
Fernando Rocha <fernando.rocha at opservices.com.br>
OpServices - Porto Alegre - RS - Brasil
+55 51 3275.3588
www.opservices.com.br
www.opmon.org

----- "Kyle Tucker" <kylet at panix.com> wrote:

> Hi all,
> 
> I have defined a custom service notification command that I am using
> to 
> send alerts to CA Spectrum. That part is working, but for every alert
> I 
> send, I am also getting a corresponding service notification by email
> to 
> the nagiosadmins contact group despite my service having an inherited
> 
> contacts statement. I have spent hours trying to track this down and 
> just can't resolve it. I am sure it's being inherited from somewhere,
> but I can't see it. Can anyone tell me why the notify-service-by-email
> 
> command is being called? Thanks.  
> 
> - Kyle
> 
> Here is the service.
> 
> define service{
>     use 				spectrum-sbgw-service
>     host_name 				bt-lin-datactr3
>     max_check_attempts 			1
>     service_description 		check-sbgw-test
>     check_command 			check_sbgw
> }
> 
> Here is the service template and contact.
> 
> define service{
>     name spectrum-sbgw-service ; Spectrum Southbound Gateway
>     contacts 				spectrum-sbgw
>     check_period 			24x7
>     max_check_attempts 			3
>     normal_check_interval 		10
>     retry_check_interval 		1
>     register 				1
> }
> 
> define contact{
>     contact_name 			spectrum-sbgw
>     service_notification_commands 	notify-service-by-spectrum
>     service_notification_options 	w,u,c,r,f,s
>     service_notification_period 	24x7
>     host_notification_commands 		notify-host-by-email
>     host_notification_options 		d,u,r,f,s
>     host_notification_period 		24x7
>     register 				1
> }
> 
> The command.
> # 'notify-service-by-spectrum' command definition
> define command{
>     command_name notify-service-by-spectrum
>     command_line /usr/bin/sudo -u spectrum
> /usr/local/scripts/spectrum-sbgw $HOSTNAME$ $HOSTADDRESS$
> $SERVICEDESC$ $SERVICESTATE$ "$SERVICEOUTPUT$"
> }
> 
> And here is the action logged.
> 
> Mon Apr 20 10:52:31 2009 SERVICE ALERT:
> bt-lin-datactr3;check-sbgw-test;CRITICAL;HARD;1;CRIT: Test failed with
> CRIT
> Mon Apr 20 10:52:31 2009 SERVICE NOTIFICATION:
> nagiosadmin;bt-lin-datactr3;check-sbgw-test;CRITICAL;notify-service-by-email;CRIT:
> Test failed with CRIT
> Mon Apr 20 10:52:31 2009 SERVICE NOTIFICATION:
> spectrum-sbgw;bt-lin-datactr3;check-sbgw-test;CRITICAL;notify-service-by-spectrum;CRIT:
> Test failed with CRIT
> 
> -- 
> - Kyle 
> ---------------------------------------------
> kylet at panix.com   http://www.panix.com/~kylet    
> ---------------------------------------------
> 
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around Java (TM) technology - register by April 22, and save
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300 plus technical and hands-on sessions. Register today. 
Use priority code J9JMT32. http://p.sf.net/sfu/p
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