Acknowledgement after escalation, sends email to the escalation email?

Peter Doherty doherty at crystal.harvard.edu
Mon May 4 20:54:05 CEST 2009


On May 4, 2009, at 1:46 PM, Marc Powell wrote:
>
> You can't. You can, however, filter out the $NOTIFICATIONTYPE$ of
> 'ACKNOWLEDGMENT' in the notification script you are calling for that
> contact.

Could you provide me with more information on this?

> And where did you tell nagios what notification types to send to the
> escalated contacts; that specifically restricted acknowledgements?
> Heh. It was told by the Nagios developer to send acknowledgment
> notifications to any contact that received a prior notification. This
> is very longstanding and generally desired behavior that currently
> trumps anything you think you've told nagios to do in that regard. ;)


I understand this.  I just viewed it as I told nagios to send one  
notification at a specific point, so I was surprised when it started  
sending acknowledgement emails.
So there isn't a specific option to disable acknowledgments?


escalation_options      c

^^ implies to me, that it will ONLY send escalation emails on critical  
status.  I think there should be a field similar to this that allows  
enabling/disabling the acknowledgement email.

Either way, whether you agree that this is something that should be  
easily user-configurable or not, can you tell me specifically how to  
stop this behavior?


Cheers,
--Peter



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