Service Alerts and Notifications

[Josh Yost]

for clarification:

By "is that a valid cmd", I mean is the service_notification_command valid?

- Josh


josh.yost at epsiia.com wrote:
> Hi,
> 	This is kind of stupid/obvious, but
> 
> a) I don't see a HARD service alert in your log snip for the service.
> Did it actually get to that state?  Your retry interval is 3 min, so it
> would take you 15 min or so to get an alert.
> 
> b) If it did get to HARD, what was the cmd it tried to run & is that a
> valid cmd?
> 
> c) Did you kill all the old processes and restart Nagios w/ the new config?
> 
> I don't see anything obvious in your cfgs that wouldn't be working.
> 
> - Josh
> 
> 
> wnorth at verizon.net wrote:
>> I have setup a few host and HTTP service checks and alerts. When a host goes down I recieve an email, but when the check_http service fails (e.g. the TCP port is shutdown on the web server) I see the service alert in the nagios.log as follows:
>>
>> [1168038639] EXTERNAL COMMAND: SCHEDULE_FORCED_SVC_CHECK;ebro;Website App Server MS2;1168038636
>> [1168038644] SERVICE ALERT: ebro;Website App Server MS2;CRITICAL;SOFT;1;Connection refused
>> [1168038824] SERVICE ALERT: ebro;Website App Server MS2;CRITICAL;SOFT;2;Connection refused
>> [1168039004] SERVICE ALERT: ebro;Website App Server MS2;CRITICAL;SOFT;3;Connection refused
>>
>> But I do not recieve an email. The following service is defined:
>>
>> define service{
>>         host_name               ebro
>>         service_description     Website App Server MS2
>>         check_command           check_http_fitness_app
>>         max_check_attempts      5
>>         normal_check_interval   5
>>         retry_check_interval    3
>>         check_period            24x7
>>         contact_groups          jboss-admins
>>         notification_interval   30
>>         notification_period     24x7
>>         notification_options    w,u,c,r,f
>> }
>>
>> The following contact is setup for the jboss-admins groups:
>>
>> define contactgroup{
>>  contactgroup_name jboss-admins
>>  alias JBoss Administrators
>>  members wnorth
>> }
>>
>> The following contact is setup for wnorth:
>> define contact{
>>         contact_name                    wnorth
>>         alias                           Wes North
>>         service_notification_period     24x7
>>         host_notification_period        24x7
>>         service_notification_options    w,u,c,r,f
>>         host_notification_options       d,u,r,f
>>         service_notification_commands   notify-by-email
>>         host_notification_commands      host-notify-by-email
>>         email                           wnorth at verizon.net
>> }
>>
>> If I bring a host offline I see the following alert in the nagios.log:
>>
>> [1168037707] HOST NOTIFICATION: wnorth;ebro;DOWN;host-notify-by-email;CRITICAL - Host Unreachable (10.0.33.8)
>> [1168037767] HOST ALERT: ebro;UP;HARD;1;PING OK - Packet loss = 0%, RTA = 0.40 ms
>> [1168037767] HOST NOTIFICATION: wnorth;ebro;UP;host-notify-by-email;PING OK - Packet loss = 0%, RTA = 0.40 ms
>>
>> But if I bring a web service offline it fails to email me. I don't know why, I have specified everything correctly. Any insight would be much appreciated.
>>
>> -Wes
>>
>>
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